Privacy Policy

Your Privacy Matters at Elderwell

We know that your personal information is, well, personal—and treating it with care is part of our promise to you. Here’s exactly how we look after any details you share with us.

What We Collect

  • Basic details like your name, email, shipping address, and phone number (only when you place an order or sign up).
  • Payment information for purchases (securely processed by trusted payment partners—we never see your card details).
  • Sometimes, we collect anonymous data on how you use our site—so we can make things smoother and easier for you.

How We Use Your Info

  • To fulfill your orders, process payments, and send updates or confirmations.
  • To answer your questions or help with customer support.
  • To occasionally share news, updates, or helpful offers (but only if you’ve said “yes” to receiving them).
  • To improve our website experience, making it safer, faster, and better for everyone.
  • How We Protect Your Data
  • Your information is stored using secure systems and encryption.
  • We never sell your data. Ever.
  • Access to your personal info is restricted to trusted Elderwell team members who need it to serve you.

Your Choices & Rights

  • You can review, update, or delete your personal information by contacting us anytime.
  • Unsubscribe from marketing emails easily with a single click—no questions asked!
  • If you have questions about privacy, email us at support@elderwell.in and we’ll respond with care.

Cookies & Online Technology

  • Our site uses cookies to personalize your experience and remember what’s in your cart.
  • You can manage cookie settings in your browser—for total control.
  • Third-Party Services

We work only with partners who respect customer privacy as much as we do.

Links on our site may lead elsewhere; their privacy policies may differ, so please check if you share info off our site.

Updates to This Policy

We may occasionally update this policy to keep up with technology or legal changes.

When we do, you’ll see the new version here (and we’ll notify you if it’s a big change).

We’re Here For You

Your trust means everything. If anything about privacy makes you uneasy—ask us.
We’re proud to protect your information and promise never to treat it as anything but yours.